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Food and Beverage Supervisor - Mountain House - Winter Seasonal - Keystone Resort

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.


This position is primarily concerned with front of the house positions ‚€“ supervision of cashiers, guest service attendants, restroom cleaners, snow removal, greeters, etc. Requires guest facing work as well as general organization of Front of House Staff.


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Supervises the work of a group of direct reports. Responsible for performance management and evaluations; staffing, enforcing schedules, policies and procedures. Directs day to day work of employees through supervision. Supervisory responsibilities may be limited to a specific shift or portion of a function, facility or location. May assist with training, payroll or other duties assigned by upper management.


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Job Duties:


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  • Supervises daily operation, manages food/service program to standards.

  • Understands and maintains set standards; organization, time management, cleanliness, dress codes, etc.

  • Supports, maintains, and participates in company goals, philosophies and programs.

  • Ability to train and motivate employees to deliver service standards.

  • Responsible for providing friendly service to guests (internal and external)¬ while accomplishing other job duties.

  • Cash handling, including accepting various forms of payment and making change correctly.

  • Customer service and resolving issues and assisting guests with questions or issues.

  • Desire and ability to work as part of a team.

  • Strong communication skills.


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Job Qualifications:


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  • Fluent in English, written and spoken - required

  • TIPS and ServSafe will be required upon hire

  • 1 year F&B specific work experience -¬ required

  • 1 year supervisory F&B work experience -¬ strongly preferred

  • Prior POS or similar experience - strongly preferred

  • Holidays, weekends, evenings - required

  • Slip resistant shoes -¬ required

  • Able to lift 40 lbs, with full range of motion


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We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for¬ adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service¬ is the foundation of our Culture. Come join our team ‚€“ where A Mountain of Possibilities awaits. www.vailresortscareers.com


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 156060




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