Housekeeping Operations Lead - Keystone Lodge & Spa - Keystone Resort

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The Keystone Lodge & Spa is looking for a Housekeeping Operations Lead to join their team!¬  This person will¬ assist the Executive Housekeeper in directing operations of housekeeping staff. The¬ Operations Lead¬ is in charge of the department in the absence of the Executive Housekeeper.


Responsibilities include (but are not limited to):

  • Training and supervision of all housekeeping staff.

  • Ensure proper scheduling of all shifts for proper coverage according to occupancy.

  • Assists in interviewing all prospective employees, to ensure proper staffing levels are met.

  • Discipline, reward and develop employees as necessary.

  • Help ensure all company and department policies are followed by all staff.

  • Ensure proper supplies and maintain proper levels of supplies for staff use.

  • Maintain high morale, sense of professionalism in all staff.

  • Ensure proper motivation of all employees.

  • Daily inspection of rooms and common areas (one to two hours a day) to ensure proper cleanliness and maintenance of these areas to meet or exceed compnay brand standards.

  • Ensure all payroll corrections are complete in the Peoplesoft system, and approves payroll.



  • Basic computer skills¬ (Word, Excel)¬ - required

  • Payroll and Inventory experience - helpful

  • 3+ years Housekeeping or hotel operations experience - required

  • 3+ years supervisory or management experience - required

  • Bilingual ( English-Spanish) prefer

We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for¬ adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service¬ is the foundation of our Culture. Come join our team ‚€“ where A Mountain of Possibilities awaits. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 158424

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