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Ticket Scanner - Housing Available - Winter Seasonal - Keystone Resort

Job Description:

The Keystone Ticket Scanner is the ultimate resort host. Each ticket scanner provides an experience of a lifetime by greeting, scanning, and engaging every guest every time. You should be friendly, approachable, detail-oriented, and enjoy making it easy. The ideal candidate should enjoy working outdoors and demonstrate the ability to communicate professionally with guests and co-workers.

Responsibilities:

  • Greet, engage, and scan every guest, every time.
  • Converse with guests and provide information about the mountain and resort base area.
  • Arrive on time ready to scan entire shift.
  • Welcome the guest by name whenever possible.
  • Daily set up and tear down of base area lift mazes.
  • Professional and effective communication with guests and internal departments. Frequent contacts include Ticket Sales, Lift Operations, Keystone Security, Mountain Safety, and Ski Patrol.
  • Maintain a calm and professional demeanor at all times in stressful situations.
  • Maintaining safe areas of operation.
  • Follow instructions given by manager, supervisors, and leads.
  • Work on a team environment.
  • Presenting yourself in a professional manner by adhering to company guidelines on grooming and attire.
  • Have fun!

Qualifications:

  • Fluent in all aspects of English required
  • One (1) year guest service experience required
  • Willing to work outdoors in all alpine winter weather conditions required
  • Able to lift 50 pounds.
  • Able to stand for the entire work shift.
  • Able to commit to entire season required.

Learn more about:

  • Schedule: Four (4) set shifts per week. Shifts are nine (9) hours from 7am 4pm
  • Employment dates: November 3, 2018 April 7, 2019.
  • Required Training: November 3, 2018
  • Perks: Employee Pass, dependent passes, ski and snowboard lessons, and discounts on lift tickets, food and beverage, retail, and rentals.

We re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team where A Mountain of Possibilities awaits.



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