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Supervisor - Keystone Sports - FT & PT - Winter Seasonal - Keystone Resort

Job Description:

The Supervisor is responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets. Acts as store department lead and helps ensure the department had appropriate inventory levels.

Responsibilities include (but are not limited to):

  • Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale
  • Act as a mentor who can train and lead a sales team with effective communication
  • Establish professional, yet personalized rapport with customer upon contact; by phone or in person
  • Answer all questions, providing detailed information, and establishing trust with the customer to close of sale
  • Describing and promoting product in line with customer's express needs as well as promoting purchase of related products
  • Ensure pricing is accurate and current including any and all promotions
  • Stocks shelves, counters, or tables with merchandise
  • Promote extended warranty/maintenance agreements, parts and accessories purchase
  • Monitor sales trends and help balance inventory between stores
  • Register access to ring up

Qualifications:

  • Previous retail sales experience - required
  • Maintain a working knowledge of products and trends within the industry
  • Previous snow sport industry experience - preferred
  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
  • Commitment to exceptional customer service
  • Basic computer skills
  • Ability to work a flexible schedule; including nights, holidays and weekends - required

Employee Perqs and Discounts!

  • Free EPIC Pass to all of our resorts; Beaver Creek, Vail, Whistler Blackcomb, Keystone, Breckenridge, Park City, Northstar, Heavenly, Kirkwood, Mt. Brighton, Afton Alps, & Wilmot Mountain
  • Discounted dependent ski passes
  • Free ski lessons
  • Discounted tickets to Arapahoe Basin
  • Discounted lodging at our properties starting at $85/night
  • 50% off Colorado Mountain Express transportation
  • Food and beverage discounts at mountain dining locations
  • Retail discounts at Vail Resorts Retail stores
  • 10-25% off at our Starbucks locations
  • Unique events - Including concerts, employee meals, employee activities, pro competitions

We re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team where A Mountain of Possibilities awaits.



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